Synopsis: 

When generating a shipping label for UPS, there is an error message "System error: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server".

Solution:

The URLs need to be updated in the Carrier Plugin setup, please follow the steps below:

1. Go to Shipping > Shipping > Carrier Plugin.

2. Replace the Track, Ship, Rate, and Void Server URLs with these URLs

3. Save your changes. Try to process the shipment again.

 

Applicable Products:

Connected Business 14, Connected Business 15, and higher

 

Was this answer helpful? 0 Users Found This Useful (0 Votes)