• Happy Thanksgiving

    Dear Customers, To celebrate Thanksgiving. Connected Business Support Team will be closed on Thursday and Friday, the 26th and 27th of November. We will resume our support services on Monday, 30th of November 2020. If ever you encounter an issue or have a question, please don't hesitate to submit a ticket in our Support Portal ...

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  • Connected Business cloud server latest security patches

    To keep our cloud safe and secure for our clients, we will be performing maintenance on our cloud network tonight(August 6, 2020) between 8:00pm and 9:00pm Los Angeles time to update our routers and firewalls to the latest security patches. We expect this process to go smoothly, however it will require a reboot to the network to update. If you are ...

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  • Independence Day

    Dear Valued Customers, Independence Day, the Fourth of July, is the National Day of the United States of America. It is a federal holiday and also a holiday in all 50 states and other US territories on July 4th. In 2020, as Independence Day falls on a Saturday, the previous Friday will be observed as a Federal Holiday. Accordingly, in ...

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  • Transnational Gateway Issues

    9:00pm PST time. Update: We now have a handle on the credit card issue that some of our customers are reporting. This issue is only affecting U.S. based customers that are using the Transnational gateway and have the credit card vault option turned on. It appears that Transnational added a new parameter last night to the “return response” our ...

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  • Connected Business COVID-19 Update

    Dear Valued Customers, As the coronavirus impacts all of our lives, we are implementing some new procedures to ensure the safety of our staff and customers. In compliance with World Health Organization (WHO) and U.S. Centers for Disease Control (CDC) on preventing the spread of the COVID-19 virus, all Connected Business employees will be working ...

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  • Release Notes for Connected Business 19 Build 6921

    Release Notes for Connected Business 19 Build 6921 CB19.0.6921 Release Date: 2018-12-19 General Changes, Improvements and Fixes New! Support Sagepay direct processing of credit card payment in sagepay page New! Connected Warehouse 2019 now available in Apple App Store Improved! Fixed. Could not capture or process payments from web ...

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  • Release Notes for Connected Business 19 Build 6840

    Check the release notes for build 6840 http://connectedbusiness.com/b-release-notes-for-connected-business-19.aspxNote: The auto update works if you are in build 6803 or CB19.0.6803, if your current version is lower than 6803 or CB19.0.6803 download the latest installer in our portal http://my.connectedbusiness.com and install the latest ...

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  • Connected Business 19 Webinar

    You are invited to a very special webinar where we will be introducing Connected Business 19 Wednesday July 11th 2018 - 10:30am Los Angeles Time.   Connected Business 19 introduces many new enhancements designed to make Connected Business faster, easier to use, and easier to upgrade. You do not want to miss this very special ...

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  • Support Portal Upgrade Complete

    The upgrade of our support portal is now complete. We appreciate your patience as we upgrade your experience. Thank you.

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  • Support Portal Upgrade

    We will be upgrading our support portal this weekend to provide our customers with a better user experience. The support portal will be offline for a few hours while this upgrade takes place.

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