>Viewing articles tagged 'Shipping'

'Default Carrier not found. It’s either the default carrier is not specified correctly or the carrier plugin is not yet registered'

Synopsis: The system will not open the Shipment Form for a Sales Order and will prompt an error...
Calculate Freight for Items or Include All items in the Freight Quote

To include all items (including out-of-stock items) in the Freight Quote: Change the value in...
Error 930 - Service Type Ground Home Delivery Must be Designated as Residential Delivery

Synopsis: Generating Shipment Label prompts: Error 930 - Service Type Ground Home Delivery...
Error in Creating Shipment: Input string was not in a correct format.

Synopsis: After updating to IS 5.6.18, error prompts in creating Shipments in Sales Order...
FAQ: How Do I Use The Address Verification Service (AVS)? What Settings Should I Configure?

The Address Verification Service (AVS) is a standard credit card verification feature that...
FAQ: How To Convert All Existing Customers to Commercial

1. You may go to the SQL Management Studio and select the desired database. 2. Back up the...
FAQ: Rate Quotes Option is Greyed Out During Shipment if From Web Orders

Synopsis: Rate Quotes option is greyed out or disabled during shipment if from web orders...
FAQ: Shipping Notification Email Does Not Contain an Email Address in 'In To' Field

Synopsis: After completing the shipment, when you click on Send Email in the Shipment Form, the...
Fedex Error When Getting a Label. ERROR: [1000] Authentication Failed

Synopsis: FedEx Error when generating a Shipping Label :  ERROR: [1000] Authentication Failed...
Generating Endicia Label Prompted: Error: [1001] Missing or invalid data element: InsuredValue

Synopsis: When generating the Endicia Shipping label, an error message will pop up : [1001]...
Generating Endicia Label Prompted: Error: [1001]Missing or invalid data element: FromPhone

Synopsis:  Generating Endicia Shipping Label returned this error: [1001]Missing or invalid data...
Generating Shipment Label Using Endicia Prompted Error: [163] Error parsing XML. There is an error in XML document (24, 21)

Synopsis:  If you set an insured value to your Shipment, ‘[163] Error parsing XML. There is an...
How can I generate an end of day / manifest for UPS?

SKULabs electronically transmits the information for your package through the UPS Online...
How to Assign Customer's 'Default Ship To Name'

Synopsis: The Customer has a multiple Ship-To list Contact, how can you assign a default Ship-to...
How to Create a Shipping Method Group to a Particular Country

Synopsis  How to assign a specific Shipping Method Group to a particular Country so that when...
How to Customize Shipping Report Using Zebra Z4Mplus

Download the attached document in the links for step-by-step instructions on how you can...
Known Issue: Unable to Void Unposted Invoice Even If Shipment Has Already Been Voided

Synopsis  Even if the shipment has already been voided, ‘The order has been shipped already....
Printing Shipping Label For 4x6 Thermal Printer

Use the Shipment Label Z4M Plus Report Template if you want to print in a 4x6 Printer. This...
Rate Quotes Option is Greyed Out during Shipment if From Web Orders

Synopsis: Rate Quotes option is greyed out or disabled during shipment if from web orders...
Shipping Rate Inquiry Does Not Show Carrier List

Synopsis: Processing Shipping Rates inquiry in the Shipping module did not give me any list of...
UPS cannot print label. HTTP protocol error 302 Moved Temporarily

Synopsis: Cannot generate a shipping label for UPS, An error will prompt: HTTP protocol error...
UPS Error in Generating Shipping Label "System error: This is usually a temporary error during hostname resolution..."

Synopsis:  When generating a shipping label for UPS, there is an error message "System error:...
USPS and Endicia International Shipment is Not Supported in Connected Business

Synopsis: Generating labels for International Shipments using USPS and Endicia is not supported...
USPS Error Unable to validate Ship To address. Dial-A-Zip error: Address not found. Error encountered (Log ID: 34654)

How Do I Fix The Errors That Show Up During Label Creation? 1. While creating shipping labels in...
Webstore Order Summary Displays "This shipping option is not supported in your destination address"

Synopsis: After adding items to the cart and proceeding to the shopping cart page, the text line...
What are the Supported Weighing Scales for Getting the Package Weight in Shipping

Synopsis What are the currently supported weighing scales in Connected Business for getting the...
What is 'Missing or invalid data element: MailpieceShape' Error Means?

Synopsis: Generating shipping label returned  [1001] Missing or invalid data element:...
What is 'Whitespace is Not Allowed at This Location' Error Means?

Symptoms:  When generating a Shipping Label for USPS, the "Whitespace is not allowed at this...
‘(HardError: [111057] This measurement system is not valid for the selected country..)’ Displays in Shipping Method Page

Symptoms: The indicated error message will be displayed in selecting Shipping Methods on the...
‘(HardError:[111057] This measurement system is not valid for the selected country..)’ Displays in Shipping Method Page

Symptoms: The indicated error message will be displayed in selecting Shipping Methods on the...
“12507 The Certified Intermediary Pass Phrase is Incorrect. Error encountered. (Log ID: 48792)” When Tried to Generate a Live Label For Endicia

Synopsis: “12507 The Certified Intermediary pass phrase is Incorrect. Error encountered. (Log...
“HardError:[120412] UPS account number that was provided as Freight Collect billing method cannot be the same as the Shipper Number.” Prompts When Generating Shipping Labels

Synopsis: "HardError:[120412] UPS account number that was provided as Freight Collect billing...