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FAQ: How To Create Customer Refund

Synopsis: If you need to give back the customer his payment for a disputed transaction or...
FAQ: How To Enable "Blind" Credits Or Direct Refund Using Interprise Gateway

Synopsis: When trying to process a refund inside the application, this message is displayed in...
Known Issue: Customer Refund Error: Pre-Authorization check failed

Synopsis: When processing the credit card payment, the user encounters the error message...
Known Issue: ‘Credits Are Not Enabled REFID: XXXXXXX’ Displays When Processing A Credit Card Refund

Synopsis: ‘Credits Are Not Enabled REFID: XXXXXXX’ displays in the Result box when trying to...