Accounting 3

Chart of accounts, accounting period, journal entries and other accounting related operations

Banking 8

Manage bank and bank accounts, process payments/receipts, reconciliation and other banking related operations

Billing 1

Manage billing and payment related transactions

Connected Warehouse 1

Process pick Items, shipping transactions, manage stock and other warehouse related operations

Connectors 1



Manage Leads, Prospects, Cases, and other related CRM functions

Customer 24

Manage customers, prospects, process orders and Invoices and other customer-related operations

Cute Live Support 1

Cute Live Support


Upgrade database, register license and postal code, fix database Item information and other related operations

eCommerce 61

Website / Shopping Cart

eShopConnected 0

Setup, configure eshop connectors and other related process

Hosted Customers (Cloud) 3

Setups, issues and other processes related to hosted customers

Import Manager 2

Importing of Inventory Items, customers and other data

Installation and Upgrade 23

Installation of database, upgrade database and website, setup webservices and other setup

Interprise Suite (Old System) 65

Knowledgebase related to our old system Interprise Suite, End of Life (EOL) Release

Inventory 2

Manage Inventory Items, locations, stock counts and other Inventory process

Point Of Sale (Connected Sale) 7

Process Sales, Returns, Exchanges, Orders, Quotes, On Account payments and more

Report Center 7

Modify Existing report, create new report and other report related setup


Software Development Kit

Shipping 21

Carrier setup, shipping rates, configurations and other shipping-related operations

Supplier 4

Manage suppliers, manage purchase orders, bills and other supplier related operations

System Manager 6

Maintain setup information, user and security accounts and other system related process

Ted Business 4

Ted Business

Web Services 1

Web Services

Most Popular Articles

 Removing the Tax ID and Company Registration Label on Report

Synopsis:  Removing the Tax ID and Company Registration Label on Report   Procedure: There is no way to edit the labels through UI since company information is directly fetched from the database through a stored procedure in reports....

 Sales Order and New User Notifications Are Not Sending

Synopsis: Sales Order, new user, and other website notifications are not sending. Cause: The system had looked into the application configuration MailMe_Server which is an old app config from the previous version that Connected...

 “12507 The Certified Intermediary Pass Phrase is Incorrect. Error encountered. (Log ID: 48792)” When Tried to Generate a Live Label For Endicia

Synopsis: “12507 The Certified Intermediary pass phrase is Incorrect. Error encountered. (Log ID: 48792)” will prompt when tried to generate a live label for Endicia   Cause: The PassPhrase of the account has been changed or the...

 Response Msg: This transaction has been authorized verbally. Please perform a force transaction manually to capture the funds

Synopsis: After selecting the Verbal Authorize and Force option when creating a credit card payment, this message will be displayed Response Msg: This transaction has been authorized verbally. Please perform a force transaction...

 Check for Updates Feature

The auto-update engine will update the database and Connected Business Installation folder with our latest patch uploaded in the server.1. Open the Database Management Console (DBMC)2. Connect to the SQL instance name where your database...