Shipping Notification Email Does Not Contain an Email Address in 'In To' Field


After completing shipment, when you clicked on Send Email in the Shipment Form, Shipping Notification email does not contain an email address 'In To' Field



‘Send Email’ button in the Shipment Form takes the email address set up in Customer’s Ship To.



Go to Customer’s Ship To and check if there is an email address setup.

1. Go to Customer > Customer > Find Customer.

2. Switch to Ship-To List.  Click or select the Ship-To listed.

3. Check if there is information entered in the Email Address field.


Applicable Version:

All Connected Business Versions

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