Generating Shipment Label prompts:

Error 930 - Service Type Ground Home Delivery must be designated as Residential Delivery


Cause: Ground Home Delivery Service Type requires Residential Address Type and Ship To Customer's Address Type is set to Commercial.



Change the User Account's Default Location to the Location that is set in the Ship-To Customer so that the Freight Quote will return a Freight value. To do this, follow these steps:

1. Go to System > Accounts > My Account
2. Change the Default Location to the location that the Ship-To Customer is using
3. Save and Close
4. Log out and sign in back again Connected Business and sign in again


Applicable Products:

Interprise Suite 6 and Connected Business 13

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