Synopsis:

FedEx Error when generating a Shipping Label :  ERROR: [1000] Authentication Failed

 

Solution:

There are two things that we need to check on this error:

1. Your credentials are incorrect. If you copy-pasted them from an email or similar, make sure there are no additional spaces before or after.


2. You need to become certified to generate the FedEx production shipping label. See below:

https://mycb.university/community/documentation/item/set-up-order-fulfillment#3

See: Complete the Label Certification Process


Applicable

Interprise Suite 6 and Connected Business and up

Was this answer helpful? 0 Users Found This Useful (0 Votes)

Most Popular Articles

How To Convert All Existing Customers to Commercial

1. You may go to the SQL Management Studio and select the desired database. 2. Back up the...
How to Enable, Create, Assign and Modify Product Filter

The Product Filtering feature of Connected Business allows you to control what products can be...
'API Authorization failure. User XXXXXXXXXXX is not authorized to use API DeliveryConfirmationV3' in Generating USPS Label

Synopsis: ‘API Authorization failure. User XXXXXXXXXXX is not authorized to use API...
'Default Carrier not found. It’s either the default carrier is not specified correctly or the carrier plugin is not yet registered'

Synopsis: System will not open the Shipment Form for a Sales Order and will prompt an error...
Generating Endicia Label Prompted: Error: [1001] Missing or invalid data element: InsuredValue

Synopsis: When generating Endicia Shipping label, an error message will pop up : [1001] Missing...