“12507 The Certified Intermediary pass phrase is Incorrect. Error encountered. (Log ID: 48792)” will prompt when tried to generate a live label for Endicia
The PassPhrase of the account has been changed or the wrong passphrase has been entered on the password field of the USPS/Endicia Carrier Plugin.
Please note that PassPhrase is not your "internet password". "internet password" is only needed to review your account at https://www.dymoendicia.com/login.
A. Enter account number and pass-phrase with the same spelling, capitalization, punctuation, and spacing on USPS Carrier Plugin Form.
B. If the pass-phrase is forgotten; contact Endicia Customer Service or generate a temporary pass-phrase on this link http://www.endicia.com/support/forgot-passphrase
Once done, follow the steps by steps instruction below to change the temporary pass-phrase using CB Endicia Buy Postage Wizard Form.
1. Go to Shipping Module > Setup > Endicia Buy Postage.
2. Click the Next button to view the Endicia Account Section.
3. Enter your account number and temporary pass-phrase. Then click the Change Pass Phrase Button.
4. You can now enter a new pass-phrase in the appropriate boxes and click Ok
5. If successful, you should be re-connected to your Endicia Account with your new pass-phrase.
Connected Business 13