What is 'Missing or invalid data element: MailpieceShape' Error Means?

Synopsis:

Generating shipping label returned  [1001] Missing or invalid data element: MailpieceShape. Error encountered (Log ID: 21386)

 

Cause:

This message indicates that the selected packaging is not available for the selected mail service.

 

Solution:

It can be resolved by selecting a packaging type that is appropriate for the mail service. 


Applicable Version:

All Connected Business Versions

Was this answer helpful? 0 Users Found This Useful (0 Votes)