How to allocate Credit Memo to a posted Sales Invoice



  1. Go to Customer module >  New > Customer Receipt. A search list of customers will display.
  2. Select the Customer in the list to display the Customer Receipt form.
  3. Do not put any value in the Amount Paid and double-click the Apply Credits 

4. Select the Customer Credit in the list and select the Outstanding Balance Document in the Invoice or Debits tab.

5. Click Ok to save the allocation and close the Receipt form without saving it.


Applicable Product:

Interprise Suite 6.0 and higher

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