Synopsis:
When trying to log in to live support, we get a message saying that the trial license is expired.
Solution:
1. Download the license file (cutelivesupport.lic) in the link https://www.screencast.com/t/e71fYOyA
2. Locate the Cute Live Web Bin Folder and backup cutelivesupport.lic
3. Paste the downloaded cutelivesupport.lic file in CBELiveChat > Web > Bin folder
4. Login again to Cute Live Support
Applicable Product:
All Connected Business Versions