How Do I Fix The Errors That Show Up During Label Creation?
1. While creating shipping labels in a batch, you may encounter error messages on certain shipments.
In the example, the error message says USPS error 3021: ‘Unable to validate Ship To address. Dial-A-Zip error: Address not found. Error encountered (Log ID: 34654)
This error says that the Ship-To address is invalid. So, in the specific case, you should edit the Ship-To address of this order and retry creating a shipping label. A great tool for this is USPS “Lookup a Zipcode”. This can help you find the valid address recognized by USPS and fix the error.
2. For international shipment the most common errors result from:
- Selecting non-applicable features such as ‘delivery confirmation’. Please ensure this box is not checked.
- Invalid Zipcode
- Invalid shipping class. Do not select domestic services for international shipments
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