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Error Message "The state field is required" in processing Credit Card using Interprise Gateway 2.0

Synopsis:

Processing order on the website for International Customers produces an error with authorizing a credit card using Interprise Gateway 2.0

Error Number: 1

Result: The state field is required REFID:341777154

Status: The state field is required REFID:341777154

 

Solution:

Login to the Transnational Gateway portal and make the State optional.

Or, call Transnational and make sure that State field is set as optional in your Merchant Account.

 

 

StateFieldOptional

 

See the contact information below.

 

Perry C. Tatooles

Director of External Sales/

Corporate Training

Transnational Bankcard LLC. 

P- 847-655-1329

F- 847-655-2429

ptatooles@tnbci.com

 

Application Versions:

All Inteprise Suite 6 and Connected Business 13 Versions

 


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