Credit Card Reader Error "Encrypted Device Service Not Available"

Synopsis:

Unable to process the following credit card payments: auth-000011-transaction declined. encrypted device service not available refid:123020389

 

Procedure:

This error is usually encountered when your merchant account in Transnational is not set up to accept transactions from encrypted devices. To allow or set it up, you may contact Transnational directly.

Perry C. Tatooles | Director of External Sales / Corporate Training
TRANSNATIONAL BANKCARD, LLC | 9600 BRYN MAWR, 6TH FLOOR | ROSEMONT, IL 60018
EM: PTATOOLES@TNBCI.COM | PH: 1-847-655-1329 | FX: 1-847-655-2429 | WEB: WWW.TNBCI.COM

 

Applicable Products:

Connected Business 13, Connected Business 14 and Connected Business 15 Versions

 

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