Synopsis:

How to Export Email Address of the Customer

Solution: 

There is an option to show the email address in the CRM Module > Find Contacts dashboard and export the list of customers including email address.Please see the steps below:

  1. Go to System Manager > Customize> Data Dictionary
  2. In Data Dictionary, click on Views and open the System Views.
  3. Look for CRMContactView and check the option Show On List for the fields below:

Email1 - customer contact email address
EntityEmail - main customer email address.

4. Save your changes and close Data Dictionary.

After the changes, log out from Connected Business and sign-in again. You should see those additional fields and should be able to export. 

Applicable Versions:

All Connected Business Versions

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