‘Connection Failed! Access Denied’ Cannot Connect Thru Web Services

Synopsis:

Error message when connecting to the Web Services and when hitting test in the Application Configuration Tool.

 

 

Solution:

  1. Go to the folder location: C:\Users\All Users\Microsoft\Crypto\RSA\MachineKeys
  2. Right-click on MachineKeys. Select Properties. Add NETWORK SERVICE and give Full Control Permission
  3. Run the Interprise Suite Client and log in.

 

Applicable Product:

Interprise Suite 6.0 and higher

 

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