8th Jan 2021 Posting inventory stock take will get the last stock take date instead of the transaction date

There is a known issue when posting inventory stock take, it will get the last stock take date instead of the transaction date. We already have a patch to fix and avoid this issue from happening again. You can request the patch file by creating a support ticket and make sure to indicate your version number. Thank you and We sincerely apologize ...

6th Aug 2020 Connected Business cloud server latest security patches

To keep our cloud safe and secure for our clients, we will be performing maintenance on our cloud network tonight(August 6, 2020) between 8:00pm and 9:00pm Los Angeles time to update our routers and firewalls to the latest security patches. We expect this process to go smoothly, however it will require a reboot to the network to update. If you are ...

2nd Jul 2020 Independence Day

Dear Valued Customers, Independence Day, the Fourth of July, is the National Day of the United States of America. It is a federal holiday and also a holiday in all 50 states and other US territories on July 4th. In 2020, as Independence Day falls on a Saturday, the previous Friday will be observed as a Federal Holiday. Accordingly, in ...

10th Jun 2020 Transnational Gateway Issues

9:00pm PST time. Update: We now have a handle on the credit card issue that some of our customers are reporting. This issue is only affecting U.S. based customers that are using the Transnational gateway and have the credit card vault option turned on. It appears that Transnational added a new parameter last night to the “return response” our ...