• Wednesday, March 18, 2020

Dear Valued Customers,

As the coronavirus impacts all of our lives, we are implementing some new procedures to ensure the safety of our staff and customers.

In compliance with World Health Organization (WHO) and U.S. Centers for Disease Control (CDC) on preventing the spread of the COVID-19 virus, all Connected Business employees will be working from home, full-time, until further notice. This is not a permanent change, but something that we feel is necessary to 1) help minimize the spread of the virus and 2) comply with local regulations.

As a provider of eCommerce technology, we have some unique challenges during this trying time. As consumers move their purchasing online, many of our customers have reported an increase of sales this week.  We want all of our customers know that as an employee-owned company, our team is dedicated to provide the same level of services and customer support as we normally do. 

At this time, we do believe these changes will have a substantial impact on the Connected Business 20 release which is still on target for the end of this month. This will be an exciting release with an entirely new technology stack, faster screen performance, increased stability, a beautiful new shipping module and dramatic improvements to the eCommerce module.

As always, support can be reached through our Support Portal at http://my.connectedbusiness.com. 

Thank you all for being Connected Business customers and we wish you and your families the absolute best during this difficult time.

Sincerely Yours,

Connected Business Team