If you set an insured value to your Shipment, ‘ Error parsing XML. There is an error in XML document (24, 21). Error encountered (Log ID: 43945)’ will be prompted when tried to generate a Shipment Label using Endicia
This went into effect on January 25, 2012. It only affects customers who have not previously used Endicia insurance or who have not used it after a period of time.
Attached is the requested XML file and the steps to meet the new requirement:
- Log in to your Account Summary page on endicia.com.
- Select the Insurance Agreement from the Update Profile menu.
- Read the policy regarding insurance coverage rules, details, and surplus line disclosures if applicable.
- Select the checkbox to signify your agreement to the terms of coverage and your acknowledgement of applicable disclosures. Click Continue to complete.
Interprise Suite Version 18.104.22.168 onwards