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UPS Error in Generating Shipping Label "System error: This is usually a temporary error during hostname resolution..."

Synopsis: 

When generating shipping label for UPS, there is an error message "System error: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server"

Solution:

The URLs needs to be updated in the Carrier Plugin setup, please follow the steps below:

1. Go to Shipping > Shipping > Carrier Plugin

2. Replace the Track, Ship, Rate, and Void Server URLs with these URLs

3. Save your changes. Try to process shipment again

 

Applicable Products:

Connected Business 14, Connected Business 15, and higher

 


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