Synopsis:

Creating a sales order for a customer who uses a Zip+4 address does not calculate tax.

Cause:

The default value for plus 4 low and 4 High is 0-0.

Solution:

Attached is the script to update the range to 0-9999 for plus 4 low and 4 High, follow the steps below.

  1. Back up your database.
  2. Download the attached script and run using SQL Management Studio.
  3. Attempt to create a new order and it should calculate tax now.

 

Applicable Products

Connected Business 13.0.0.117 and below

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