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 Browsing Error: Server Error in '/CBPOSSVC14' Application

Synopsis: Server Error in '/CBPOSSVC14' Application.Could not load file or assembly 'ChilkatDotNet45' or one of its dependencies. An attempt was made to load a program with an incorrect...

 CB 18 app crashing on Virtual Machine (VM)

Issue:  CB18 app crashes on startup when ran on a VMEvent View log error: Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk...

 Check for Updates Feature

The auto update engine will update the database and CB installation with our latest patch uploaded in the server.1. Open the Database Management Console (DBMC)2. Connect to the SQL instance name...

 Could not checkout in the website using IE 10

If any of your customers using Internet Explorer 10 reporting problems they cannot continue checkout, register new customer or clicking buttons on the website does not do anything you may need to...

 Could not run Job service

Synopsis: The permission and database connection of the job service was already setup properly however when starting the job service it does not run and freezes. Checking the windows event viewer...

 Database Migration Process from hosted server to your own dedicated server

I. Request for Database Backup and Web Folder Copy 1.Go to support.connectedbusiness.com. Use the login credentials given to you. 2.Submit a ticket under Hosting Department. 3. Fill the form...

 Does Connected Business require SQL Express on each workstation?

This depends on the type of connection to choose from.  If you are connected via LAN, it is not required to use an SQL Server Express.  If you are connected through Internet, local caching is...

 Error during login System Detected Installers Not Installed On Your Machine

Synopsis: Upon logging in, this message will prompt: The System detected the following installers are not installed on your machine. Microsoft SQL Server 2012 CLR Types Microsoft SQL Server...

 Error message "Incorrect password! Please verify your password" in Resetting the Web Cache

Symptoms:  Error when clicking "Reset Web Cache" from Application Configuration in eCommerce Module. Server Error in '/' Application.Incorrect password!  Please verify your password.Description:...

 How to Back Up and Restore Database in Microsoft SQL Server

Connecting To Microsoft SQL Server Database Engine 1. Open your Microsoft SQL Server2. Connect to Server Window will prompt. Supply necessary information. [1] Server Type is defaulted to Database...

 How to Change the Dashboard in Each Module to Splash Page

1. Go to your Installation Folder > Dashboard > Go to the module folder e.g. Customer 2. Rename Customer.html to any other name e.g. Customer1.html. Rename CustomerDefault.html to...

 How to Connect to the Hosted Database using Webservices

How to Connect to the Hosted Database using Webservices Webservices URL, User name and Password will be given by the Hosting Department   Install the Connected Business Client application. 1....

 How to Run a patch script

How Run A Script   1. On the server where SQL 2008 is installed, navigate to the SQL Server Management Studio. This is usually found in the Start menu or by clicking on Start/All...

 How to install two or more email service manager in one server

Synopsis:  If you have 2 database in one server you have install two email service manager on the same server. Solutions:    Follow the steps below: 1. Copy the whole CB installation folder and...

 Installing Connected Business Community Edition

Installing Connected Business Community Edition1. Go to connectedbusiness.com. You may either sign up through the Banner slider or go to Products > Free Community Edition. Indicate your Name,...

 POS Prompts “HTTP Error 500.24 - Internal Server Error. An ASP.NET setting has been detected that does not apply in Integrated managed pipeline mode.’’

Synopsis: POS will display this message: HTTP Error 500.24 - Internal Server Error. An ASP.NET setting has been detected that does not apply in Integrated managed pipeline mode Cause: POS Web...

 Patch for Connected Business Updater Tool

Before running the Updater, patch first the ConnectedBusinessUpdaterTool.exe to your workstations.   1. Download UpdaterPatch which includes ConnectedBusinessUpdaterTool.exe and...

 Patch for auto update feature

The auto updater encountered an issue when updating the CB Installation folder, please follow the steps below:1. Download the file "Auto Update Patch.zip" in the link below and extract to get the...

 Release Notes for Connected Business 16

Version 16New “Cloud Only” Features- New! Connected Business Launchpad.System Wide Enhancements- New! Auto update engine.- New! Database Cleanup options to automatically reduce database size- New!...

 The query has been canceled because the estimated cost (394) of this query exceeds the configured threshold 300 Prompts When Saving Transactions

Synopsis: “The query has been canceled because the estimated cost (394) of this query exceeds the configured threshold 300.” prompts when tried to save transactions e.g. Bill. Cause: The query...

 Update the eCommerce System CB13

Please check the link below on how to update your website to CB13 Update the eCommerce System...

 Upgrading Connected Business 14 or Lower to Connected Business 18

If you are on Connected Business 14 or lower versions, you need to upgrade your database to Connected Business 16 first before upgrading to Connected Business 18.  Failing to upgrade your database...